Fatchy.com 30-Day Refund Policy

Thank you for choosing Fatchy.com for your digital marketing needs. We are committed to the success of your business and aim to provide you with the finest services. However, we understand that there might be occasions where you may seek a refund. Below is our 30-Day Refund Policy.

Requesting a Refund:

  1. Clients can request a refund within 30 days from the date of the initial purchase of the service.
  2. To initiate a refund, please contact us at support@fatchy.com with your order number, details of the service, and the reason for the refund request.

Eligibility Criteria:

  1. Refund requests must be made within 30 days of the service purchase date.
  2. The client must provide a valid reason for the refund request.
  3. The service must remain undelivered, partially delivered, or demonstrate a significant discrepancy from the service description.

Non-refundable Circumstances:

  1. Services that have been fully delivered as per the description are not eligible for a refund.
  2. If 30 days have passed since the purchase of the service, the service fee is non-refundable.
  3. If Fatchy.com has acted in accordance with the agreed-upon service details and deliverables, a refund will not be issued.

Processing Refunds:

  1. Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  2. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Exchanges (if applicable):

If you are unsatisfied with your purchase, we are happy to evaluate your concerns and, if appropriate, offer an exchange or alter the service to meet your expectations.

Final Provisions:

Fatchy.com reserves the right to modify this Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly review this policy to stay informed about our refund practices.

By purchasing our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Refund Policy. If you have any questions or concerns about our Refund Policy, please contact us at support@fatchy.com.

Note: It is important to consult with a legal advisor to ensure that your refund policy complies with local laws and regulations and adequately protects your interests. The provided policy is a generic example and may need modifications to meet your business’s specific needs and requirements.